How to order


Address 4 Sandy Lane, South Wootton, Kings Lynn, Norfolk, PE30 3NX
Telephone 01553 340137

Handling larger pieces of work
We would normally recommend that you call or email us before placing an order for the first time. Once we have discussed your requirements, or if you have used our services in the past, we would ask that you print and complete an order form setting out exactly what work you want us to complete (or provide the same information in a covering letter).

Sending us your work

We would recommend that you send your needlework, together with your completed form and any other items, by Royal Mail Special or Recorded postage services. We cannot accept any responsibility for items that go missing on their way to us.


Payment

We accept payment by cheque, debit card or credit card. However, please note that we charge an additional 2% on payments by credit card.

Cheques should be made payable to "Sara Barns". If you are paying by card and would prefer not to complete your details on the order form please call us with this information or provide us with a telephone number where we can contact you to obtain payment. You may also pay by BACS to Account 28230962 Sort 07 01 16

Please be aware that we don't start work on your item until payment has been received.


Shipping and delivery

Please note that all prices listed below are for postage within mainland UK. If you require delivery outside of mainland UK please contact us for a price.

Returning
If you send us an item for a quote and then decide not to proceed we will return your item by Royal Mail Recorded Delivery. We charge a fixed price of £5 for the majority of items though this may have to be increased for very heavy items.

Finished pieces
We have three price brackets depending on what we are sending:
  • £8.00: small items such as glasses cases, book marks, pin cushions and scissor keeps
  • £10.50: medium sized items such as cushions (up to four in one parcel), stockings, bell pulls and small kneelers
  • £15.50: large items such as stools, rugs, framed pieces, large kneelers, wall hangings and more than four cushions
We use Royal Mail Signed for Delivery for the majority of smaller items. For medium and larger items we use a carrier service who will usually deliver within 3 working days after sending. Please note that a signature will be required for all items - feel free to provide an alternative address if necessary or let us know if you have any special requirements.

It is extremely rare for an item to be damaged in transit but in the event that this happens please rest assured that our insurance will cover the repair costs.
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Rebecca Thomas,
12 Mar 2018, 06:45
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Rebecca Thomas,
12 Mar 2018, 06:45
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Rebecca Thomas,
12 Mar 2018, 06:45
Ċ
Rebecca Thomas,
12 Mar 2018, 06:45
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46
Ċ
Rebecca Thomas,
12 Mar 2018, 06:46